Measuring Candidate Satisfaction: Complete NPS Guide
How to measure cNPS, benchmarks by stage, ideal survey structure, and how to turn data into action.
Read article โCandidates choose you just as much as you choose them. Measure your Candidate Experience and discover how they really see your hiring process.
Why Candidate Experience Matters
of new hires fail within 18 months
of candidates share bad experiences online
average cost of a bad hire
Every interaction shapes how candidates perceive your company. Make each moment count.
Candidates value knowing what's happening more than speed alone. Set expectations and keep them.
Every touchpoint matters. From first reply to rejection email โ make candidates feel valued.
You can't improve what you don't measure. Track NPS, time-to-hire, and candidate feedback.
Our test evaluates your recruitment process across 15 key areas of candidate experience โ from job posting to final decision.
15-20 questions about your real practices
Instant results from 0-100%
Personalized recommendations and articles
Practical guides that will change your approach to recruitment.
How to measure cNPS, benchmarks by stage, ideal survey structure, and how to turn data into action.
Read article โComplete introduction to candidate experience. From definition to practical implementation.
Read article โHow, when, and what to communicate with candidates so they perceive you as a professional employer.
Read article โData-driven findings that can transform your recruitment approach.
What they don't forgive is silence. Ghosting has the worst NPS scores of any rejection method.
Each additional question dramatically reduces response rates. Stick to NPS + one open question. That's it.
78% of candidates say the candidate experience reflects how a company values its employees. Virgin Media lost ยฃ4.4M annually due to poor CX.
Recruitment software built on the philosophy that the candidate is a customer. Everything for faster and more transparent hiring.
Automatic notifications when a candidate gets "stuck" in the process. No ghosting is excusable.
Decomposed measurement of hiring speed by individual stages. See immediately where the bottleneck is.
Connect rejection reasons with email templates. Automatically personalized rejections without extra work.
Candidates choose their interview time from your available slots. End the email ping-pong.
Automatic measurement of candidate satisfaction using cNPS methodology. Filter by recruiters and hiring stages.
Placeholders for gender-appropriate greetings. Maximum personalization, fully automated.
Generate designed, personalized PDF job offers. Professional impression without manual work.
Set deadlines for hiring managers with automatic notifications. Candidates don't wait unnecessarily.
Candidates can delete their personal data directly in the ATS. Data is anonymized, but statistics remain.
Powered by the "Candidate = Customer" philosophy
Take the free 3-minute test and discover your Candidate Experience score.
Take the Free Test โ